Warranty Registration

Warranty Registration

Warranty Submission

Upload your Proof of Purchase

Acceptable file types: pdf, jpg, png, doc, or docx. Max file size: 10mb.

Warranty T&C

  • Warranty coverage commences from date of purchase.
    Labour costs for removal and/or installation of parts or the entire heater are not included and will be charged separately.
  • Original invoice and warranty confirmation email must be produced for verification prior to warranty servicing from Rheem.
  • Product damage or failure resulting from (i) inappropriate or careless handling; (ii) misuse; (iii) abuse; (iv) installation not complying with Rheem’s written instructions or with prevailing regulations of the Utility Authorities or; (v) unauthorised modification and/or repair shall render this warranty null and void.
  • Loss, misplacement, improper writing, inaccurate information or amendments to the warranty form will render this warranty null and void.
  • By submitting warranty to Rheem, you consent to Rheem’s data policies and provide your consent for the collection, use and storage of your data for the purpose of providing you with warranty on your purchased product(s).
  • Please note that your data may be shared with Rheem’s business partners for the purposes of servicing your warranty claims.
  • You confirm that all data submitted by you is accurate, and that any inaccurate data submitted by you will render your warranty null and void.

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